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grv-mis@bauchistate.gov.ng

Welcome To Bauchi State

Bauchi State Government GR-MIS

The BASG GR-MIS is designed to promote transparency and efficiency in resolving issues and complaints related to trade-associated taxes, fees, and levies. This system aims to ensure fair and timely redress for traders facing challenges or disputes in these areas.

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Welcome To Bauchi State

GR-MIS

BASG Grievance Redress Management Information System is dedicated to fostering transparency in the resolution of issues and redress relating to trade related taxes, fees, and levies to address complaints from traders, tax.

Watch Video Learn More

Streamline Support Operations

Effortlessly submit a ticket to resolve Trade Related Tax Issues

BASG GR-MIS is a comprehensive web application designed to streamline the grievance redress process and ensure prompt and efficient resolution of issues. Built with user convenience and security in mind, our platform offers a seamless experience for submitting, tracking, and resolving grievances.

Submit Ticket
556 +

Skilled Agents

102 +

Team Members

How it Works!

Submit Your Grievance: Access the BASG GR-MIS platform via our intuitive web interface and complete the grievance submission form with detailed information about your concern.

Track Progress: After submission, monitor your grievance in real-time through our platform, with updates provided at every step of the resolution process.

Receive Resolution: Our team will promptly review and address your grievance, striving for a satisfactory outcome. You will be notified as soon as the matter is resolved.

Provide Feedback: Once resolved, we invite you to share feedback about your experience with BASG GR-MIS to help us improve our services.

Some Important FAQ's

Common Frequently Asked Questions

A: GR-MIS is a digital platform that enables individuals, employees, or community members to submit complaints, track progress, and receive feedback on issues affecting them. It helps the Government manage grievances in a transparent, timely, and accountable way.

A: The system is open to all stakeholders including community members, employees, beneficiaries and partners who wish to report grievances related to services, operations, or workplace issues.

A:
  • Log in to the GR-MIS portal or mobile app
  • Fill out the grievance submission form
  • Provide detailed information about the issue
  • Attach supporting documents (if any)
  • Submit for processing
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BASG GR-MIS is a comprehensive web application designed to streamline the grievance redress process and ensure prompt and efficient resolution of issues.

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Address

No. 10, Sunday Awoniyi, New GRA Bauchi

Mail Us

grv-mis@bauchistate.gov.ng

Telephone

+2348030647967, +2348145507656, +2349121658073

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